Customer Care

We at Extra Holidays appreciate your interest in our properties and would like to provide you with a quick solution to any questions or concerns you may have. Please review the customer support contact information below, as well as a list of our frequently asked questions.

Resort Information
Toll free reservations:
Ph: 1-800-347-8182
Email: info@extraholidays.com

To modify or cancel a reservation: Click here.

Group Reservations
Ph: 1-800-347-8182
Contact form

Owner Rental Inquiries
Ph: 1-800-446-1860
Email: ownerrentals@extraholidays.com

Frequently Asked Questions

Q. Can I book through your service even if I don't own a timeshare with your company?

A. Yes. Anyone may book a reservation through Extra Holidays.

Q. Is my information secure on your Web Site?
A. Yes. Our booking engine is a Verisign Secure Site.

Q. How do I subscribe to the Extra Holidays Newsletter?
A. Click here to signup.

Q. Who do I contact to rent out my timeshare unit?
A. Please contact our owner rental/resale department at 1-800-446-1860 or email us at ownerrentals@extraholidays.com.

Q. Can I use my FFD points or regular week?
A. No. We require a credit card to pay for Extra Holidays reservations.

Q. Does Extra Holidays rent on a weekly or nightly basis?
A. Both. You can rent as many nights as you like, so renting on a weekly basis is made easy.

Q. Do you offer travel agent commissions?
A. Yes. We give 10% commission on the full amount (before taxes).

Q. Do you offer discounted or corporate rates?
A. Yes. We have discounted rates offered at the time of booking, based on the occupancy level.

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Customer Care